Privacy Policy

Effective Date: 9.25.25

Adventure Tails LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our dog training services, including through SMS messaging.

1. Information We Collect

We may collect the following information from clients:

  • Personal Information: Name, phone number, email address, home address (if applicable).

  • Pet Information: Dog’s name, breed, age, behavior concerns, medical or training needs.

  • Appointment Details: Scheduled sessions, service types, and attendance history.

  • Billing Information: Invoice history, payment method (if applicable; no payment details are stored unless explicitly stated).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm training appointments

  • Send updates and reminders via SMS or email

  • Provide information related to your dog’s training progress

  • Send invoices or payment reminders

  • Respond to inquiries and provide customer support

  • Improve our services

3. SMS Messaging

By providing your mobile number, you consent to receive SMS messages from us related to:

  • Appointment reminders and updates

  • Service changes or cancellations

  • Your dog’s training progress or behavior notes

  • Invoices and billing information

  • Promotional or informational messages (opt-in only)

You may opt out of SMS communications at any time by replying "STOP" to any message or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following situations:

  • With service providers who help us operate our business (e.g., appointment scheduling software)

  • When required by law or to protect our rights and safety

  • With your explicit consent

5. Data Security

We implement reasonable safeguards to protect your personal information, including secure systems for SMS messaging and data storage. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

  • You can request to review, update, or delete your information at any time.

  • You can opt out of non-essential SMS or email messages.

  • You may request a copy of the information we have stored about you.

To exercise any of these rights, please contact us at: [Your Contact Email or Phone]

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under the age of 18 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to clients directly, with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Adventure Tails Dog Training and Enrichment
 Email: adventuretailsny@gmail.com
Website: adventuretailsny.com